Shipping & Delivery Conditions
Welcome to AYC Gift Shop! Here’s everything you need to know about our shipping and delivery process.
Shipping Policy
Processing Time:
- Orders are processed within 1-3 business days.
- Custom and personalized orders may take longer to process. Please refer to the product description for specific details.
Shipping Methods:
- We offer standard and expedited shipping options.
- Delivery times vary depending on the shipping method selected at checkout.
Shipping Costs:
- Shipping costs are calculated at checkout based on the destination and weight of the package.
- We offer free standard shipping on orders above ₹5000 within India.
Delivery Time
Domestic Shipping (Within India):
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
International Shipping:
- Delivery times vary based on the destination country and customs regulations. Typically, international orders arrive within 10-20 business days.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order status on our website under the “Track My Order” section or via the courier’s tracking portal.
Delivery Conditions
Address Accuracy:
- Please ensure that your shipping address is complete and accurate to avoid delays or misdeliveries.
- AYC Gift Shop is not responsible for delays or non-delivery due to incorrect addresses provided by the customer.
Customs and Duties:
- For international orders, customs duties, and taxes may apply and are the responsibility of the customer.
- AYC Gift Shop is not liable for any customs fees or delays caused by customs procedures.
Delivery Attempts:
- Our courier partners will attempt delivery up to two times. If the package is undelivered after two attempts, it will be returned to us.
- Re-shipping charges will apply for orders that need to be re-sent.
Damaged or Lost Packages
- If your package arrives damaged, please contact our customer service team within 48 hours of delivery with photos of the damaged item and packaging.
- In the rare event that a package is lost during transit, please contact us, and we will work with the courier to resolve the issue as quickly as possible.
Returns and Exchanges
- For details on returns and exchanges, please refer to our Returns & Exchanges Policy.
For any questions or further assistance, feel free to reach out to our customer support team at support@aycgiftshop.in.
Thank you for shopping with AYC Gift Shop!